You agree to use service provided by Bios Massage Therapy strictly within the terms & conditions described herein.


Booking Terms

Bios Therapy is a therapy room and a mobile therapy service who offering bespoke treatments by a fully qualified and insured professional therapist.

We accept booking request via this website or via direct email or via telephone calls. For under 16’s we required a parent or a guardian to give permissions and to be present during the treatment. Male clients by referral only, unless place at work or corporate clients. Home visits are predominantly in the Richmond Borough -Surrey-and surrounding areas of 10 miles, as well as hotel, office and clinics.

Additional charges apply depending on location, full information will be provided after booking. Please ensure that you provide your full address including postcode and we will contact you with the additional cost. Prior the Therapist arrivals please make sure that you have a suitable space in which to set up and work safely.

Please note, the MLD/CDT treatments course expires after 6 months as it has been designed and offered at a special price for patients with daily requirements, unless it is for medical treatment.

Cancellation Policy

The treatment you have booked are specially assigned to you. We would appreciate at least 24 hours notice to cancel or reschedule all appointments.

Appointment delays

Please let us know as soon as you can if you running late for your appointment. On your arrival, we will endeavour to deliver the treatment you have booked, subject to the time available before our next customer. If there is insufficient time you may be required to book a new appointment.

Mobile phone

We understand about busy life and the need to remain available if this means you have to have a mobile phone we simply ask that it gets turned to silent. To fully enjoy the treatment is recommended to do not have the phone in the therapy room.

Data Protection

All the information provided to “Bios Therapy” is held in strict confidence, Bios is registered with ICO and adheres to the Data Protection Act guidelines. For full information on our GDPR compliant privacy policy please visit our Privacy Policy


Our branding, including the “Bios Therapy” logo with the lotus flower, design and layout, text and other graphics displayed on this website are copyright of Bios Therapy.